Tag: Bill Atlee

National Life Group Simplifies Research and Quoting Process for Life Insurance Agents with iPipeline’s iSolve

National Life Group Removes the Complexity from Illustrating and Solving Client Needs for Permanent Insurance in the COVID-19 Environment

Exton, PA (October 27, 2020) – iPipeline® – a leading provider of low code cloud-based software solutions for the life insurance and financial services industry – today announced National Life Group, a leading provider of life insurance and diversified financial products, will implement iSolve®, an advanced research and quoting product, to automate the selling of permanent insurance for their life insurance agencies in the US.

Designed to simplify and streamline the process of identifying and quoting life insurance options for customers, iSolve enables agents to conduct one simple and secure search, which returns multiple life insurance options in the form of financial illustrations. While 15 national insurance companies are using iSolve to accelerate sales activity, National Life Group is the first US carrier to enable clients and agents to electronically sign a compliant illustration in real-time on their phone or tablet, eliminating the need for additional meetings in today’s contactless selling environment.

“Given the obstacles to selling in the COVID-19 pandemic, agents are quick to adopt advanced technologies that simplify and accelerate the selling of permanent insurance products. When customers are considering choosing an insurance policy, they want to explore multiple options. Running financial illustrations for each product is time-consuming and a complex undertaking,” said Bill Atlee, Chief Strategy Officer, iPipeline. “iSolve has taken the rocket science out of the entire process. iSolve maintains current database housing values for almost every possible illustration solve scenario, which includes premiums, target premiums, cash surrender values, distribution amounts, internal rates of return and guarantee years, placing millions of data combinations at the agent’s fingertips. This delivers a significant advantage and enables customers to make highly informed buying decisions in a short time. We are pleased to be able to make R&D investments in the current COVID-19 environment that move the needle in the right direction for our carriers and their agents.”

“iPipeline’s approach to providing carriers with one unified experience via their SSG Digital® platform is aligned with our vision to provide digital experiences that make it easier to do business. Rather than burdening a case designer with multiple requests under time restraints, the agents will have the ability to seamlessly and rapidly run quotes, what-if analyses, create illustrations, and then apply using iGO® e-App–all in one platform—improving the customer experience,” said Nimesh Mehta, Senior Vice President and Chief Information Officer, National Life Group. “Agents will be able to make instant changes to the face amount, health class, pay period, and other variables to create an optimal solution for their clients, because iPipeline uses cloud elasticity to create hundreds of scenarios and does not rely on static PDFs like other illustration software products. iSolve’s ease of use, speed, flexibility, and ability to allow agents and clients to electronically sign compliant illustrations in real-time on a phone and tablet will make it an invaluable solution for National Life Group and our distribution partners especially during the pandemic.”

To learn how you can implement iPipeline’s iSolve product to simplify and accelerate how your agents sell permanent insurance products, contact sales@ipipeline.com or call 1-800-758-0824, option 2.

About National Life Group
National Life Group® is a trade name of National Life Insurance Company, Montpelier, Vt., Life Insurance Company of the Southwest, Addison, Texas, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of Equity Services, Inc. Visit https://www.nationallife.com/. TC117587(1020)1

About iPipeline
iPipeline is a leading provider of low code, cloud-based software solutions for the life insurance and financial services industry. Through our SSG Digital, end-to-end platform, we accelerate and simplify sales, compliance, operations, and support. We provide process automation and seamless integration between every participant in our ecosystem including carriers, agents, general agencies, advisors, broker-dealers, RIAs, banks, securities/mutual fund firms, and their consumers on a global basis. Our innovative solutions include pre-sales support, new business and underwriting, policy administration, point-of-sale execution of applications, post-sale support, data analysis, reporting, user-driven configuration, consumer delivery and self-service, and agency and firm management.

iPipeline’s platform is used by approximately 150 carriers, 1,400 distributors and financial institutions, and their agents and licensed advisors in a cloud-based environment. With headquarters in Exton, Pennsylvania, iPipeline has locations in Boston, Bromley (UK), Burlington (Canada), Cheltenham (UK), Dallas, Davidson, Fort Lauderdale, Huntersville, Ontario (CA), Philadelphia, Pleasanton, and Salt Lake City. Visit www.ipipeline.com.


For iPipeline:
Lisa Shea

Five Mistakes Agents Make with Permanent Quoting

Agents need to be able to react to client pricing objections in the field. But let’s face it- lugging a laptop out to a client meeting is clumsy, and distracting when trying to present. Not to mention the fact that illustration software is awkward to use in front of clients. So it gets left behind, and agents make critical mistakes that waste time and lengthen the selling process.

Here are the top 5 mistakes agents make with permanent quoting:

  1. Quoting before knowing
    Pre-running illustrations to avoid running them in front of clients is a fool’s errand. Without knowing the client’s premium tolerance, 90% of scenarios end up in the trash, wasting valuable time.
  2. Hopping on the “health class” mystery tour
    Agents are typically unaware of a client’s “true” medical background or lifestyle at the quoting stage, resulting in an assumed health class and often setting wrong pricing expectations with the client. This misalignment causes higher “not taken” policies.
  3. Whiffing on the client curveball
    Clients throw unexpected objections that require agents to adjust illustration options on the fly. And we already talked about how awkward that software is to use in front of clients, so they avoid it, causing unnecessary delays and multiple client meetings.
  4. Dying by the PDF
    Flipping through lengthy PDFs of calculations and disclosures is a presentation nightmare. Not only is it confusing to a customer, but it’s a difficult experience showing clients death benefit options, payment lengths, premiums and products hunched over a stack of 8 x 11 papers.
  5. Getting stuck in a wet world
    Illustrations are simply projections, that for compliance reasons must be signed to acknowledge the understanding of their disclosures. Why is a “wet” signature still used for collection?
    e-Signing accommodates face-to-face or remote selling, enabling deals to close faster.

Finally… a solution

We solved these quoting problems plaguing the industry by allowing agents to react instantly to client needs. No running clunky illustrations software, no pre-running multiple illustrations in advance of a meeting. This mobile experience redefines how agents quote and present a traditional illustration to customers, without having to replace your existing software. This innovation will change the way agents sell and will make the entire process more efficient at every level.

Contact Naish Berran at nberran@ipipeline.com to request a demo.

When Was the Last Time You Gave an Inforce Illustration to Every Single Policyholder? It’s TIME!

Presenter: Bill Atlee, Chief Strategy Officer & Co-Founder, iPipeline

Interest rates have been historically low for 10 years, which has placed tremendous performance pressure on illustrated products. Most policyholders are unaware of how this impacts their policy, and if their current values still meet their original expectations. The challenge is, less than 1% of policyholders actually receive an inforce illustration to gain this valuable insight. Why? The majority of carriers don’t have the ability to run the hundreds of thousands of inforce illustration necessary to educate ALL of their policyholders each year. The last several years, our industry has paid out over 6.6 billion in class action law suits on this topic alone.

Join our Co-Founder and Chief Strategy Officer, Bill Atlee as he discusses:

  • How your existing legacy inforce software can still scale to generate millions of illustrations
  • Why it’s critical to know the financial “health of your block”
  • How to identify your most vulnerable policyholders that are in danger of future involuntary lapse
  • How you can help policyholders course correct, before it’s too late
  • How most carriers overlook $200 million of untapped premium

Bill Atlee Featured on Bill Levinson Podcast

We are delighted to have our Founder and Chief Strategy Officer, Bill Atlee featured on a recent episode of the Bill Levinson Experience – an Insurance, Sales, Business and Marketing focused podcast hosted by Bill Levinson, Managing Partner at Levinson & Associates.

We encourage you to check out this episode, where Bill Atlee discusses his background as a life insurance agent, the adventurous road he traveled to start iPipeline and his advice for being a successful entrepreneur.

Our thanks to Bill Levinson and Levinson & Associates for inviting us to participate in their industry leadership podcast!

Visit the Bill Levinson Experience Podcast

Modern Policy Administration: The Heart Beat of the Carrier

Put the Power into the Hands of Agents & Customers with iPipeline’s Pre-Integrated iGO-Resonant NB&UW PAS Solution!

In this webcast, join iPipeline’s Founder & Chief Strategy Officer, Bill Atlee, as he takes you through a blood-pumping journey of iPipeline’s platform strategy around policy administration. You’ll also hear from Sales AVP, Rich Grisham, in his compelling end-to-end platform demonstration. Don’t miss this epic product launch webcast!

iPipeline PAS empowers you to take new products to market quickly while increasing agent and policyholder satisfaction with exceptional self-service capability. During this product unveiling, you will explore:

  1. iPipeline’s pre-integrated platform strategy.
  2. How policy holders can manage their policies anytime, on any device, from an easy-to-use customer portal.
  3. The innovative New Business Engine that allows you to launch new products into the marketplace with extreme velocity.
  4. How our PAS operates on a rules-based, highly configurable system allowing changes to be made by business users in days–not months.
  5. Our customer-centric, digital solution with an agent and customer portal, integrated claims, reinsurance, loans, commissions, accounting, and policy servicing.
  6. True end-to-end STP from needs analysis, quoting, e-App and AMS to underwriting, policy administration, support and document delivery.

How Our Robots Ran 30 Million Illustrations in 24 Hours

Last year, our industry ran 400 million illustrations for permanent life insurance, 95% of which ended up in the trash can. Agents and their back-office staff wasted thousands of man-hours a week generating 10-20-page PDFs that are seen by a client. Why the insanity? It’s not because the insurance commissioner tells us that we have to do it this way. It’s because of the way insurance agents sell.

When agents meet a prospect for the first time, they typically don’t know the details of the prospect’s insurance needs, medical background, or price tolerance. Consequently, they pre-run multiple illustration scenarios to provide prospects with various options.

They do this in advance to avoid the clumsy nature of running carrier illustration software in front of a prospect. This madness will seemingly never go away as long as clients want options, illustrations software remains complex, and agents desire a smoother selling experience.

What if an agent could go out in the field with no paper illustrations, avoid dozens of confusing PDFs, and clunky illustration software, yet still react quickly to client curve balls…

How? iSolve.

iSolve teaches robots how to pre-run millions of illustration scenarios each month and stores these calculations in a massive online database. iSolve then wraps an intuitive user-friendly interface around these pre-run calculations, allowing an agent to use their smartphone, tablet, or laptop to instantly display various product options.

When the agent has met the client’s product and pricing expectations, the agent simply clicks a button and an NAIC-compliant illustration is rendered for all parties to e-Sign. iSolve also integrates directly into iGO e-App, making it simple for the agent to digitally apply for coverage.

As a life insurance agent that founded iPipeline over 20 years ago, I know what it’s like to be in the field with clients, and how much of an obstacle illustrations scenarios are to rapidly moving sales. Alongside my colleagues, we have developed this new illustrations innovation, iSolve, to provide digital access to infinite illustrations for a possible sales scenario. No more “wouldn’t it be nice if…” Just 30 million pre-run illustrations right at your fingertips.

Did I pique your interest? Explore the power of iSolve in my OnDemand webinar.

Explore the Power of iSolve™

Access Millions of Illustrations with Remarkable Speed and Ease

Bill Atlee, Founder & Chief Strategy Officer of iPipeline, discusses how you can accelerate sales and enhance your consumer experience with iSolve. Clients are demanding when exploring insurance options. This leads to major time investments for agents and researchers to create multiple illustrations at insurer sites to cover all policy options.

Designed for exceptional ease of use and speed, iSolve enables agents to conduct one simple and secure search to return multiple life insurance quotes/illustrations–in near real time–to accelerate sales and enhance the buying experience.

Key topics covered in this webcast recording include:

  1. Executing one simple and secure search for multiple options using millions of data combinations
  2. Automating to enhance the consumer buying experience
  3. Satisfying numerous client buying scenarios and pricing needs
  4. Streamlining the entire quoting/illustrations process