iGO®FEATURE BUNDLES

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Validations
Validate inputted data in real time, ensuring correct and valid entries.
Email Address Validation
Integration with Kickbox’s Verify API service which validates inputted email addresses in real time, ensuring correct and valid email address entry and email notification delivery at a rate of 95% and above.
Address Validation
Integration which validates inputted addresses in real time, ensuring correct and valid address entry.
Medical Integrations
Search, retrieve, and populate data in iGO e-Apps, with a results filter to ensure proper matching.
Physician Lookup
Integration with a HIPAASpace web service to search, retrieve, and populate physician data in iGO e-Apps. A result filter ensures users receive qualified matches based on the search criteria entered and its associated field value.
Prescription Lookup
Integration with a HIPAASpace web service to search, retrieve, and populate prescription data in iGO e-Apps. A result filter ensures users receive qualified matches based on the search criteria entered and its associated field value.
Authentication
Triggered text messages when e-Signatures are required.
Text My PIN
The “Text My PIN” feature sends a text message to each e-Signer when e-Signature emails are triggered from the system. These text messages notify e-Signers that their signature is required and provides them a random PIN used to authenticate into the e-Signature process.
Streamlining Business
Provide access to additional individuals to aid in the e-App process to reduce cycle time
On Behalf Of Agent
The “On Behalf of Agent” functionality allows a secondary user to log into Illustrations and iGO on behalf of a primary user. Authorized secondary users have access to proactively start new cases, view existing cases, and modify cases on behalf of the primary user, with no need for a username and password.
On Behalf Of Many
The “On Behalf of Many” functionality allows a secondary user to log into Illustrations and iGO on behalf of multiple primary users. Authorized secondary users have access to proactively start new cases, view existing cases, and modify cases on behalf of the primary user, with no need for a username and password.
Client Collaboration
Enable the ability for an agent to electronically send part of the application, like medical and lifestyle questions, to the client to complete in the privacy of their own home.
Payments
Enable real-time bank account and credit card validations used to process premium payments
Bank Validation

Real-time integration confirming the consumers’ bank account and routing information at the point of data collection to reduce the cost of failed attempts and back and forth communication with the customer to get accurate information.

Credit Card Payment

Validate credit card information and store within credit card vendor to use later for executing premium payments

Know Your Customers

Customer identification verification and authentication

Lexisnexis instant id
The LexisNexis InstantID product provides real-time identity verification to help insurance carriers mitigate risk and flag suspect or fraudulent behavior. Leverage the power of InstantID from within your iGO e-App implementation.
Acuant document verification

This integration allows an agent to authenticate an applicant based on their government-issued ID (such as a driver’s license). Within the iGO e-App, the user will be able authenticate on a desktop or a tablet. On a desktop, the user can send a text message (using iPipeline’s SMS service, Twilio) to an applicant’s cell phone. The text message will contain a link to an interface that will capture images of the ID. On a tablet, an agent can leverage the tablet’s camera functionality and capture the images directly (note: tablet users can also use the SMS feature if they choose). Images of both the front and back of the ID are taken.

Acuant does not store the images. Acuant proprietary technology authenticates the ID in a matter of seconds using holograms, watermarks, and other hidden security features contained within the ID. Carriers can include a digital image of the ID with the application’s submission.

Parameds

Integrate paramed exam ordering and paramed vendor scheduling

Paramed Ordering
Enable the ability for an agent seamlessly submit a request to the exam company to have an appointment scheduled subsequent to the consumer e-Signing. Choose from a variety of paramed vendors.
Paramed Scheduling
Enable the ability for an agent to seamlessly schedule a paramed appointment real-time. Choose from a variety of paramed vendors.
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