iPipeline Customer Update

March 18, 2020

Valued Customers,

We hope you and your families are well and remain healthy in this extraordinary time with the COVID-19 outbreak.

We want to assure you that iPipeline remains up and running and open for business to fully support your daily requirements and processing volumes. We continue to monitor the systems, our support organization is ready for any ramp up as a result of increased electronic (nonface-to-face business), and your services team is ready to deliver or adjust to meet your business needs. We have implemented a solid business continuity plan and the actions required to protect both our employees and your investments in our technology.

We will continue to send updates as we all navigate the current business turmoil. Please remain confident in the fact that our organization is well-prepared to deal with the current situation and has the financial wherewithal to withstand these extraordinary market conditions.

Should you have any special requirements during this challenging period, please contact your assigned sales representative, or services director at iPipeline. Together, we will weather this storm.

Best regards to all of you and please stay safe!

Your Friends at iPipeline