You are here: Privacy Policy

Privacy Policy

WWW.IPIPELINE.COM/UK

Protecting Your Privacy

iPipeline Limited (we, us, our) are committed to protecting your privacy. This privacy policy (Privacy Policy) sets out the basis on which your personal information will be stored and processed by us in relation to www.iPipeline.com/uk (the Site).

Please note, this Privacy Policy only applies to the Site (as described above) and not to www.iPipeline.com generally. Save for the Site, www.ipipeline.com is operated by Internet Pipeline, Inc. and has a separate privacy policy that may apply to you. This privacy policy is available here.

You may also use out Site to access our Assureweb service. This service is governed by a separate privacy policy which you should read before utilising the service. We collect and process information about you that you provide to us through your contacting us via the Site.

Our legal status under UK data protection law is therefore that of a data controller and in this capacity we will securely store and process your personal information which you have provided to us. Data controller is a legal term used in the Data Protection Act 1998 (the Act) to signify the person who controls what to do with any given personal information.

Please read the following Privacy Policy carefully to understand how we will use and what we will do with your personal information.

Whose personal information do we collect?

We collect only the personal information of users of the Site who contact us via the ‘contact’ tab on the Site.

What personal information do we collect?

We will only collect your contact details when you contact us, such as email address, name, phone number and address. Any additional personal information you provide to us when contacting us is at your discretion.

How is your personal information used?

We will use the personal information you provide to us to respond to your queries (if applicable).

The requirements of Data Protection Laws

We regard the lawful and correct treatment of your personal information by us as very important to our successful operation, and to maintaining confidence between us and our users. We ensure that our organisation treats personal information lawfully and correctly. To this end we fully endorse and adhere to the 'Data Protection Principles' set out in the Act. In particular, without your consent or first amending this Privacy Policy to reflect any change in our usage of personal information:
- we will not use your personal information for any purpose that is incompatible with this Privacy Policy;
- we will only collect sufficient personal information for the uses set out above;
- we will endeavour to keep your personal information up-to-date;
- we will not retain your personal information longer than necessary unless required to do so by law;
- we will operate appropriate technical and organisational processes to protect your personal information against unauthorised or unlawful access or processing and against accidental loss or destruction. The detailed measures we take are described elsewhere in this Privacy Policy; and
- we will not transfer your personal information to a country outside the European Economic Area unless safeguards are in place to protect your personal information to the standards that apply within the EEA.

Security Arrangements for Your Personal Information

We understand that the security of your personal information is important to you. When handling personal information, security must be paramount and we have in place a security policy which ensures that personal information is adequately protected. Our system is hosted by service providers whom we consider to have good reputations for both security and a robust protocol, which further protects our systems.

With whom is your personal information shared?

We may disclose depersonalised data (such as aggregated statistics) about the users of the Site in order to describe our customers, traffic patterns and other site information to prospective partners, advertisers, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information. We may occasionally be required by law, court order or governmental authority to disclose certain types of personal information. Examples of the type of situation where this would occur would be:
- in the administration of justice; or
- where we have to defend ourselves legally.

We will provide brand partners with some of your personal information to enable them to fulfil rewards offered in connection with any campaigns you sign up to participate in.

IP Addresses and Cookies

We may collect information about your computer including where available your IP address, operating system and browser type for system administration as part of our audit trail process. In addition we obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser's setting to prevent it from accepting cookies on your computer - go to www.cookiecentral.com for instructions on how to disable cookies. However, you may not be able to take full advantage of the Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.

Below is a list of all the Cookies which we use on the Site:

Cookie Name: PHPSESSID
Cookie Data: Randomly generated numbers and letters
Cookie Lifetime: Expires: At end of session
Cookie Purpose: Stores and tracks data for each user per each session (or visit) to the website. Within each session, no information is being sent back and forth between the user and the server.

Cookie Name: settings.sol (Flash cookie)
Cookie Data: Randomly generated numbers and letters
Cookie Lifetime: Expires: Not applicable
Cookie Purpose: This is used by the Adobe Flash video player (Flow Player) which displays videos on this site. It stores information such as playlists & volume settings.

Cookie Name: __utma
Cookie Data: A random unique number or string of letters and numbers to identify your browser and the times and dates that you interacted with the web site.
Cookie Lifetime: Expires: 2 years
Cookie Purpose: This cookie is used to distinguish users and sessions. It tracks visitors first visit (unique visit), last visit (returning visit). The data collected is anonymous, used for analytics and is not used to identify individual persons.

Cookie Name: __utmb
Cookie Data: A random unique number or string of letters and numbers to identify your browser and the times and dates that you entered the web site.
Cookie Lifetime: Expires: Session
Cookie Purpose: This cookie is used to track the length of time a visitor spends on the web site. The _utmb cookie takes a timestamp of the exact moment in time that a visitor enters the web site. The data collected is anonymous, used for analytics and is not used to identify individual persons.

Cookie Name: __utmc
Cookie Data: A random unique number or string of letters and numbers to identify your browser and the times and dates that you left the web site.
Cookie Lifetime: Expires: 30 minutes
Cookie Purpose: This cookie is used to track the length of time a visitor spends on the web site. The _utmc cookie takes a timestamp of the exact moment in time that a visitor leaves the web site. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires. The data collected is anonymous, used for analytics and is not used to identify individual persons.

Cookie Name: __utmz
Cookie Data: A random unique number or string of letters and numbers to identify your browser and the referring pages that led you to the site.
Cookie Lifetime: Expires: 6 months
Cookie Purpose: This cookie keeps track of where a visitor to the iPipeline web site came from, what search engine was used, what link was clicked to arrive at iPipeline and where you were in the world when you accessed the iPipeline web site. The data collected is anonymous, used for analytics and is not used to identify individual persons.

If you continue to use the Site you agree to our use of cookies.

Other Third Party Cookies

The iPipeline.com/uk web site contains links to other web sites (e.g. partner web sites) that may place cookies into your browser. The companies that generate these cookies have their own privacy policies, and iPipeline Limited have no access to read or write to these cookies.

Access to Information

Data Protection law gives you various rights including the right to access the personal information that is held about you. We, as data controller, are required to provide you with copies of all the personal information we hold about you, on payment of a nominal administration charge of £10. If you wish to access the personal information held by us, you should therefore contact us using the information provided below. You can also request at any time that the personal information we hold about you is updated or corrected.

Your Acceptance of These Terms

By using the Site, you consent to the collection and use of your personal information in accordance with this Privacy Policy. If we change our Privacy Policy in any way, we will post the changes on this page. We recommend that you visit this Privacy Policy as often as you can to check for any changes. Please email any questions, concerns or comments you have about these policies to uk.dataprotection@ipipeline.com or write to us at: The Data Protection Officer of iPipeline Limited at Eagle Tower, Montpellier Drive, Cheltenham, Gloucestershire GL50 1TA.